Return & Refund Policy (YAF Perfume)

Last updated: Feb 24, 2026

Thank you for shopping at YAF Perfume. This policy explains our returns and refunds in a clear, simple way.

1) Return Window

To request a return or refund review, you must contact us within 30 calendar days of receiving your order.

2)  Free Returns (No Cost)

eligible returns are free of cost:

  • No return shipping/label cost for eligible cases
  • No restocking fees

3) What Can Be Returned (Eligible Cases)

We may accept a return if:

  • You received the wrong item (wrong fragrance/size/variant)
  • The item arrived damaged or leaking (proof required)
  • The item is significantly not as described on our website
  • The item is unopened and unused and still in original condition (within the return window)

4) What Cannot Be Returned

Because perfumes are personal-use products, we cannot accept returns for:

  • Opened, used, or sprayed items (hygiene & authenticity reasons)
  • Change of mind after opening/using

5) Return Conditions & Proof

For any eligible return request, we may ask for clear photos/video showing:

  • The item and packaging
  • The condition of the product
  • Visible liquid level (if applicable)

Items must be unopened, unused, and returned in original packaging with all parts/accessories.

6) Refunds

  • Refunds are issued to the original payment method only
  • Refunds/replacements are confirmed after review and/or inspection (when required)
  • Please allow up to 14 business days for the refund to appear (bank/card issuer dependent)

7) Shipping Shock (Normal)

Sometimes a fragrance may smell slightly different after shipping. Let it rest at room temperature for 24–72 hours and spray a few times — it usually settles.

8) Contact Us

Company: Yaf perfume
Address:Behind Bank Melli - 50 24 St - opposite of live wellpharmacy - Deira - Al Sabkha - Dubai 
WhatsApp/Phone: +971 52 164 2013
Email: [email protected]
Website: https://yafperfume.com/